ADM 211: Change Management Resources

All About Data   What is Metadata?    It is the source code for the application that contains the data and provides information on how the application will look, feel and function.     But why do you need to know the difference between your data...

ADM 211: Content Managment

Fiscal Years Not all businesses use the Gregorian year for their fiscal year. Salesforce makes it easy for you to define a fiscal year that fits your business needs. If your fiscal year follows the Gregorian calendar, but does not start in January, you can simply and...

ADM 211: Data Management

Field Types   Auto Number Automatically assigns a unique number to each record. The maximum length of any auto-number field is 30 characters, 20 of which are reserved for prefix or suffix text. Not available for external objects. Checkbox Allows users to check a...

ADM 211: Service Cloud Applications

  Entitlements: Entitlement management lets you create, maintain, track, specify and enforce service levels for your customers and help you determine which customers are eligible for support. Only organizations with the Service Cloud can create, enable and update...

ADM 211: Sales Cloud Applications

Territory Management:  A territory is a flexible collection of accounts and users where the users have at least read access to accounts, regardless of who owns the acocunt. 1. Not enabled by default 2. Only available with Customizable Forecasts 3. A user can be part...

ADM 211: Auditing and Monitoring

New Concepts Delegated Administration Delegated administration is useful when you want to allow a user to have administrative privileges for only a subset of your organization. A delegated administrator may: Create and edit users in specified roles and all subordinate...