Salesforce Certified System Architect

Resources

Integration Architecture Practice Exams

65

Integration Architecture Quick Quiz

1 / 10

Universal Containers acquiresplanetary shipping and decides to migrate all customer contacts of planetary Shipping into Universal Containers Salesforce org Due to the lack of common unique identifier, they decide that a combination of first name, last name and street address could be used as a key to identify duplicate contacts. These three fields are populated on all contacts in both
the systems.

Which two methods should be considered to load contacts into Universal Containers org and avoid creation of duplicate contacts?

Choose 2 answers

2 / 10

What should an integration Architect consider when building a visulaforce page that makes client-side callouts to multiple domains that may violate the browser's same-origin policy?

Choose 2 answers

3 / 10

Universal Containers (UC) has integrations developed between Salesforce and back-end ERP applications.

During peak load, UC is getting an error at the integration layer indicating, |Login Rate Exceeded|.

Which two recommendations would mitigate this issue? (Choose 2)

4 / 10

Universal containers is hearing complaints from users that recently released changes while they meet the functional requirements are not actually usable and/or do not meet their expectations for user experience for example, a Visualforce page that takes too long to display the first page of
data.

Which two types of testing should a technical Architect implement to reduce or eliminate the complaint?

Choose 2 answers

5 / 10

A company needs to be able to send data from Salesforce to a home grown system behind a corporate firewall.

The data needs to be pushed only one way and doesn't need to be sent in real time. The average volume is 2 million records per day.

What should an integration architect consider when choosing the right option in building the integration between the external system and Salesforce?

6 / 10

What are two benefits of canvas that an Integration Architect should consider when exposing external systems from within Salesforce?

Choose 2 Answers

7 / 10

Universal Containers (UC) is working with multiple partners to get lists of leads into the Lead aggregation system. These leads are imported into Salesforce as parot of a daily batch integration
through the ETL tool.

UC observed that may times, leads are duplicated, as they are sourced from different partners.

Which two options should an Architect recommend to improve data quality? (Choose 2)

8 / 10

Universal containers are building an integration between Salesforce and their data warehouse.

The architect has the following requirements:
1. Salesforce users need the ability to CRUD (create,read,update and delete) data from their data warehouse without leaving the Salesforce user interface
2. The integration to the data warehouse should maintain the same look and feel as the existing Salesforce user interface
3. The use of custom development Should be minimized Which two solutions should the architect consider?

Choose two options

9 / 10

What are three capabilities of Salesforce to Salesforce(S2S)?

Choose 3 answers

10 / 10

Universal containers has a simple co -premise web app that is unauthenticated.

What capability should an integration Architect recommend to make the app accessible from within Salesforce?

Integration Architecture

1 / 60

Universal Containers would like to send all the closed opportunity records to the back-end legacy order management system. The order management system exposes REST API endpoints.

What is the recommended approach to send the data to the order management system?

2 / 60

Universal Containers would like to integrate to an external system from Salesforce over a secure channel howeverthe external system does not support HTTP-basic authentication What approach should an integration Architect recommend that enables the external system to trust the data being received?

3 / 60

Universal Containers is building an integration between Salesforce and their Accounting system. The integration will utilize outbound messaging with call back pattern to Salesforce. The security officer would like to understand the authentication solution.

What are the three ways that the call back can authenticate itself to Salesforce?

Choose 3 answers

4 / 60

Universal Containers has a homegrown application that polls Salesforce using SOAP API every 2 minutes to obtain newly created case information. This causes both performance issues and API usage limits to be exceeded.

What should an Architect recommend to improve performance and optimum use the API limits?

5 / 60

Universal containers decided to use Salesforce sales cloud for their sales processes won Opportunities must be sent to external ERP system for order fulfillment. All the line items must also be sent along with Opportunities. The ERP system supports only SOAP- based messages for receiving orders What limitation of outbound messages might present a problem in this scenario?

6 / 60

A US business-to-consumer (B2C) company is planning to expand to Latin America. They project an initial Latin American customer base of about one million, and a growth rate of around 10% every year for the next 5 years. They anticipate privacy and data protection requirements similar to those in the European Union to come into effect during this time. Their initial analysis indicates that key personal data is stored in the following systems:
1. Legacy mainframe systems that have remained untouched for years and are due to be decommissioned.
2. Salesforce Commerce Cloud Service Cloud, Marketing Cloud, and Community Cloud.
3. The company's CIO tasked the integration architect with ensuring that they can completely delete their Latin American customer's personal data on demand.

Which three requirements should the integration architect consider?

Choose 3 answers

7 / 60

A company needs to integrate a legacy on premise application that can only support SOAP API. After the Integration Architect has evaluated the requirements and volume, they determined that the Fire and Forget integration pattern will be most appropriate for sending data from Salesforce to the external application and getting response back in a strongly typed format.

Which integration capabilities should be used to integrate the two systems?

8 / 60

Universal Containers sells its products online using a system built on Force.com sites. The orders are captures and processed in Salesforce. the company uses an external marketing system and would like to make use of the customer data captured in Salesforce.The marketing system has REST API that can be used to push data into it.

Which three options should a Technical Architect consider that do not require building custom web services on the marketing system?

Choose 3 answers

9 / 60

Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process.
1. An order is created in Salesforce when the opportunity is closed and won, but the back-end ERP system is the data master for order,
2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, Order Shipped, Order Paid that are within the retention window.

Which two message durability considerations should an Integration Architect make when designing a solution to meet these business requirements?

Choose 2 answers

10 / 60

Universal Containers has Logistics Engineers that observe a near real-time dashboard in Salesforce of shipping containers that are in transit. Without leaving the dashboard, an Engineer can select a container to request an updated status on that container. These requests are handled by a proprietary shipping system that queues the requests to send to each container. Containers are connected devices and check in with the shipping system every 30 seconds to receive any status requests.

What integration pattern or combination of patterns would be needed to connect Salesforce and the shipping system?

11 / 60

Northern Trail Outfitters' ERP is integrated with Salesforce and syncs several million contacts per day. To prevent specific data from syncing, the integration uses a SOQL query filtered by sharing hierarchy.

Which two things should an architect do to improve the performance of the integration?

Choose 2 answers

12 / 60

The Integration Team at Universal Containers is frustrated because the developers keep changing the data model and trigger behaviors during development, resulting in frequent rework and unexpected bugs lade in the development process.

What two recommendations should a Technical Architect make to resolve this issue?

Choose 2 answers

13 / 60

Universal Containers is integrating their Salesforce platform with their on-premise ERP

system. As part of the test class design DML operations are to be performed before making the test callout.

What capability does Salesforce provides to facilitate this?

14 / 60

When user clicks Check Preferences as part of a Lightning flow in Salesforce, preferences from an externally hosted RESTful service are to be checked in real-time. The RESTful service has OpenAPI 2.0 JSON definitions, responding in data types of Boolean and string values.

Which integration pattern and mechanism should be selected to meet the conditions?

15 / 60

Universal Containers is planning to develop a native mobile app for their employees to interact with Salesforce.

Which two options should the Architect recommend?

16 / 60

Universal Containers (UC) has multiple orgs with Sales and Service Cloud implementation to
support different lines of business. UC is planning to consolidate Salesforce orgs to benefit from a 360-degree view of the customer based on revenue, support requests, and contracts.

What should an Architect recommend?

17 / 60

Universal Containers requires Salesforce to send order data to an ERP system that requires a system-defined username/password for authentication.

Which two integration options are recommended from a security perspective?

18 / 60

What is the recommended approach to implement a login authentication call for an inbound integration call to Salesforce?

19 / 60

Universal Containers needs to send order details to the ERP system using an Apex callout to a REST API via HTTPS. The client has concerns with the integration's security and insists that such
order details should be transmitted securely.

Which two approaches should be used to ensure secure transmission of data from Salesforce to the ERP's REST API? (Choose 2)

20 / 60

Universal Containers would like their end users to be able to periodically import lists of leads into the Salesforce lead object. What tool should an architect recommend to support this?

21 / 60

As part of their customer setup process. Universal containers requires that any address put into Salesforce be validated by the US Postal Service.

The customer must provide their address while they are on the phone with the Universal Containers representative.

What two solutions should a Technical Architect recommend to fulfill this requirement?

Choose 2 answers

22 / 60

Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has experienced outages that keep service unavailable for several days.

What solution should an architect recommend to handle errors during these types of service outages?

23 / 60

Northern Trail Outfitters requires an integration to be set up between one of their Salesforce orgs and an external data source us Salesforce Connect. The external data source supports Open Data Protocol.

Which three configurations should an Integration Architect recommend be implemented in order to secure requests coming from Salesforce?

Choose 3 answers

24 / 60

Universal Containers is currently doing User Acceptance Testing for small changes in a Developer sandbox.

Users are complaining that allow release to production, some functionality is broken and performance is often negatively impacted.

What is causing these complaints?

25 / 60

Northern Trail Outfitters is seeking to improve the performance and security of outbound integrations from Salesforce to on-premise servers.

What should the Architect consider before recommending a solution?

26 / 60

Universal Containers leverages Sales Cloud as their sales platform. For every opportunity, three back-office systems need to be updated online in parallel under a single transaction, Unit of Work. If an update to one of the systems fails, a rollback is required for all successful updates in the transaction. Each system exposes different Services for the update and Call to the Services may take more than 10 seconds.

Which two options should an Integration Architect introduce to support this requirement? (Choose 2)

27 / 60

Universal Containers has an external ERP that will manage inventory and initiate shipping logistics after an Opportunity is marked |Closed Won| in Salesforce. A |Shipping Number| needs to be written back to the Opportunity to track related records in the ERP. Sales Reps need to move quickly from one Opportunity to the next.

What integration pattern will satisfy the system reqs while maximizing the efficiency of the Sales Reps?

28 / 60

What Salesforce technology should an Integration Architect consider when needing to securely expose an external system User Interface from within the Salesforce UI and provide that system with information about the user?

29 / 60

Universal Containers has a custom Visualforce page that makes a callout to an external service to show historical sales data from the warehouse. Due to heavy usage and slow response time of the external web service, Salesforce continues to hit the Apex Concurrent limit. Assuming that external web service response time can't be improved, what changes can be made to the custom Visaualforce page and Apex Controller to avoid hitting the Apex Concurrent limit?

30 / 60

Universal containers has complex data transformation, error handling and process automation requirements as part of their integration strategy.
What technology should an Architect recommend in order to minimize Salesforce code customizations?

31 / 60

Universal Containers (UC) has an existing web-based application that a group of employees use on a regular basis. These employees often have Salesforce and the web-based application open and find themselves manually moving the data between both. UC would like the two systems to be integrated so that the employees will see all the data in one screen without the need for manually updating the data.

What integration pattern can help accomplish this requirement?

32 / 60

Universal Containers is hearing complaints from users that recently released changes arebreaking existing functionality.

What type of testing program should a Technical Architect implement to reduce or eliminate this complaint?

33 / 60

Universal containers has built an integration module to pull customer support tickets out of various systems and push them to salesforce as cases. The integration was implemented using Salesforce SOAP API with batch size 200, and the jobs are scheduled to run every 30 minutes to make sure a job completes before the next job starts.

After going Live, they found that jobs are failing occasionally due to a |Max CPU time exceeded| error thrown from a trigger on the case. Reducing the batch size to 100 would resolve the issue, but the
jobs would then take an average of 35 minutes to run. Which two options should be considered to resolve the issue and make sure a job completes before the next one starts?

Choose 2 answers

34 / 60

Universal Containers would like to update their accounting system every time an opportunity is changed to Closed-Won their accounting system occasionally is offline for 3-4 hours to support month-end processing, and they would like the integration design to ensure that no transactions are lost during this down time.

Which two integration designs should the architect consider?

Choose 2 answers

35 / 60

Universal Containers (UC) has Wave Analytics in their Salesforce org. UC has expertise and access to the Dell boomi ETL tool. UC would like to get all leads and opportunities from the org and data from a few other Marketing tools to a Wave instance for enhanced analysis.

What is the recommended solution to set up the data process?

36 / 60

Northern Trail Outfitters needs to present shipping costs and estimated delivery times to their customers.

Shipping services used vary by region, and have similar but distinct service request parameters.

Which integration component capability should be used?

37 / 60

What are two benefits of canvas that an Integration Architect should consider when exposing external systems from within Salesforce?

Choose 2 Answers

38 / 60

What are two reasons an existing custom field cannot be marked as External ID?

Choose 2 answers

39 / 60

Universal Containers has a requirement to update the Salesforce Account object any time the corresponding account is updated within their financial system.

Which three Salesforce capabilities should the Architect consider? (Choose 3)

40 / 60

Universal Containers (UC) ships millions of orders per year and releases code fixes to the Production org nightly. Their corporate testing strategy requires that tests must be performed against Production data in an isolated test environment before code can be released to Production. How can UC achieve this requirement?

41 / 60

The URL for an external service has been changed without prior notice. The service provides up to date money exchange rates that is accessed several times from Salesforce and is a business critical function for end users.

Which two solutions should an Integration Architect recommend be implemented to minimize potential downtime for users in this situation?

Choose 2 answers

42 / 60

What is the first thing an Integration Architect should validate if a callout from a Lightning Web Component to an external endpoint is failing?

43 / 60

Universal containers has an integration that runs nightly to update the product(product2) object in Salesforce with updated product availability for over 500,000 products. Occasionally(less than 1 time per month) a product record fails to update due to a data validation issue that cannot be predicted in advance.

How should universal Containers monitor this nightly batch import of data into Salesforce so that any error can be corrected promptly?

44 / 60

Universal Containers has an integration that runs nightly to update the Product (Product2) object in Salesforce with updated product availability for over 500,000 products. The source system is green screen ERP that must be taken offline to produce nightly production reports such as the
inventory availability report used for this integration. The Salesforce integration frequently reports failures due to data validation errors.

Which two steps should the Technical Architect should recommend?

Choose 2 answers

45 / 60

Universal containers is hearing complaints from users that recently released changes while they meet the functional requirements are not actually usable and/or do not meet their expectations for user experience for example, a Visualforce page that takes too long to display the first page of
data.

Which two types of testing should a technical Architect implement to reduce or eliminate the complaint?

Choose 2 answers

46 / 60

Universal Containers has two integrations to Salesforce: System A requires read-only access to all Opportunity data while System B requires read-write access to all Accounts.

Which approach ensures compliance with the principal of least priviledge?

47 / 60

Universal containers has used Outbound Messaging to integrate with their billing system.

Their billing system has frequent outages that don't last more than a couple of hours.

Which two aspects of Outbound Messaging might the customer experience issues with as a result of these outages?

Choose 2 answers

48 / 60

Northern Trail Outfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available.

Which solution is recommended in order to meet the requirement?

49 / 60

Universal Containers has an Outbound messaging-Based integration that posts closed opportunities to an ERP system for fulfillment in 1% of the test cases, the integration creates multiple orders for a closed opportunity Which three steps should a Technical Architect take to diagnose the issue?

Choose 3 answers

50 / 60

Universal Containers (UC) maintains the Customer Master outside of Salesforce and would like to sync the Customer records with Salesforce on a daily basis. UC has complex logic in the Account trigger and will have to test it for bulk inserts and updates. UC has been given a csv file with test data.

What is the recommended way to use this data in a test class?

51 / 60

A large consumer goods manufacturer operating in multiple countries is planning to implement Salesforce for their Sales and Support operations globally. They have the following security requirements:
1. Internal users from each country have to be authenticated with their local active directory.
2. Customers can create their own login or use Google login.
3. Partners have to be authenticated through a central system which is to be determined.
4. Internal users will have access to the central ERP with their credentials maintained in the ERP.
5. Additional internal systems will be integrated with Salesforce for Sales and Support business processes.

Which three requirements should the integration architect evaluate while designing the integration needs of this project?

Choose 3 answers

52 / 60

Customer is evaluating Platform Events solution and would like help in comparing/contrasting it with Outbound Message for a real-time / near-real time needs. They expect 3,000 consumers of messages from Salesforce.

Which three considerations should be evaluated and highlighted when deciding between the solutions?

Choose 3 answers

53 / 60

Universal Containers is planning to sue Bulk API instead of SOAP API to load 1 million activity records from Accounts. Opportunities, can Cases.

Which are two advantages of using Bulk API over SOAP API? (Choose 2)

54 / 60

Which two options should be considered to permit automatic retry of failed updates when loading data into Salesforce?

Choose 2 answers

55 / 60

Universal Containers (UC) manages all of their customer information on the Sales Cloud. UC

would like to view real-time order information from their ERP system, and also update the ERP

system with service information from Salesforce that relates to the orders. UC's ERP system supports OData 4.0.

Which two options are recommended to achieve the desired functionality? (Choose 2)

56 / 60

Universal Containers is building a native mobile application that queries and updates data in their Salesforce in real time What statement is correct about the Salesforce APIs?

57 / 60

Universal Containers (UC) wants to start sharing some of the information collected from customers in Salesforce to other systems. UC wants to start sharing some sales data (orders) with a third-party application to help forecast inventory. This is a web application that supports SOAP and REST interfaces to send and receive data.

What is the recommended solution for integrating with this product?

58 / 60

Universal Containers wants to ensure Salesforce will only accept secure connections from their ETL tool.

How should calls to a custom Apex web service be secured?

59 / 60

Universal Containers is replacing a home-grown CRM system. Currently, a .Net application runs a batch process to query the CRM system nightly and create a CSV file that is picked up via SFTP and loaded to a SQL database.

What technology should an architect use to minimize custom development when replacing the CRM

system with Salesforce?

60 / 60

Universal Containers has chosen Salesforce Wave as their Analytics Platform. There is a requirement to join data from multiple systems(including Salesforce) to be displayed in a single Wave Lens.

What should the Architect recommend?

/200
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Integration Architecture Full Question Deck

1 / 200

True or false: The Remote Process Invocation—Request and Reply pattern is ideal for designs that send large volumes of data in a request.

2 / 200

Which is the best solution to use when implementing the Remote Process Invocation—Request and Reply pattern?

3 / 200

Which Lightning Platform integration pattern follows the System → Salesforce direction?

4 / 200

Which three layers are the common way to divide tasks in the application architecture?

5 / 200

Universal Containers has 1,200 active users. Up until last year, they were creating a maximum of 200,000 orders a day. This year because of a new product launch, they are creating a maximum of 300,000 orders per day. They have a trigger on the Order object that has a @future method inside, which it calls via an external web service hosted on middleware. Due to this sudden growth, they have started seeing delays in web service calls where some of the calls are delayed for a few hours.

What can be issue for this delay and what integration pattern would an Architect recommend?

6 / 200

Universal Containers is planning to develop a native mobile app for their employees to interact with Salesforce.

Which two options should the Architect recommend?

7 / 200

The URL for an external service has been changed without prior notice. The service provides up to date money exchange rates that is accessed several times from Salesforce and is a business critical function for end users.

Which two solutions should an Integration Architect recommend be implemented to minimize potential downtime for users in this situation?

Choose 2 answers

8 / 200

Universal Containers (UC) has integrations developed between Salesforce and back-end ERP applications.

During peak load, UC is getting an error at the integration layer indicating, |Login Rate Exceeded|.

Which two recommendations would mitigate this issue? (Choose 2)

9 / 200

Universal Containers has a requirement to update the Salesforce Account object any time the corresponding account is updated within their financial system.

Which three Salesforce capabilities should the Architect consider? (Choose 3)

10 / 200

Universal Containers has a homegrown application that polls Salesforce using SOAP API every 2 minutes to obtain newly created case information. This causes both performance issues and API usage limits to be exceeded.

What should an Architect recommend to improve performance and optimum use the API limits?

11 / 200

Universal Containers (UC) has many existing applications, including Salesforce, that their users access. UC would like to integrate these applications with Salesforce so that users can accomplish all of their tasks in one user interface.

What is the recommended solution for integrating these applications into Salesforce?

12 / 200

Universal containers is hearing complaints from users that recently released changes while they meet the functional requirements are not actually usable and/or do not meet their expectations for user experience for example, a Visualforce page that takes too long to display the first page of
data.

Which two types of testing should a technical Architect implement to reduce or eliminate the complaint?

Choose 2 answers

13 / 200

Universal containers merges with planetary shipping both companies use Salesforce for order processing and they decide to consolidate for processes. universal containers has well-established channels for receiving orders, so they decide to use Universal containers org for receiving and pre-processing of orders and Planetary Shipping's org for processing and fulfillment of orders.

What is the best way to integrate the business processes of the companies?

14 / 200

Universal containers built an integration using the Bulk API to load records from a legacy system into Salesforce, Parallel option with batch size 1000 was used However, the batches often fail due to | Max CPU time exceeded|errors which could be resolved with a Similar batch size.

What are two risks involved with batch sizes that are too small?

Choose 2 answers

15 / 200

Which two statements are correct about External ID?

Choose 2 answers

16 / 200

A company needs to be able to send data from Salesforce to a home grown system behind a corporate firewall.

The data needs to be pushed only one way and doesn't need to be sent in real time. The average volume is 2 million records per day.

What should an integration architect consider when choosing the right option in building the integration between the external system and Salesforce?

17 / 200

Northern Trail Outfitters has a requirement to encrypt few of widely used standard fields.

They also want to be able to use these fields in workflow rules.

Which security solution should an Integration Architect recommend to fulfill the business use case?

18 / 200

Universal Containers (UC) is a large printing company that sells advertisement banners. The company works with third-party agents on banner initial design concepts. The design files are stored in an on-premise file store that can be accessed by UC internal users and the third party agencies. UC would like to collaborate with the 3rd part agencies on the design files and allow them to be able to view the design files in the community.

The conceptual design files size is 2.5 GB.

Which solution should an integration architect recommend?

19 / 200

Which protocol should an Integration Architect utilize to create a secure channel between
Salesforce and other system?

20 / 200

What are the three capabilities of the Bulk API?

Choose 3 answers

21 / 200

Universal Containers is integrating their Salesforce platform with their on-premise ERP

system. As part of the test class design DML operations are to be performed before making the test callout.

What capability does Salesforce provides to facilitate this?

22 / 200

When a Sales Rep closes an opportunity in Salesforce, an Order should be created in Universal Containers' SAP system and the Sales Rep should be notified with an order number as soon as possible.

What is the recommended solution?

23 / 200

Universal containers ships millions of orders per year and releases code fixes to the production org mightily.

Their corporate testing strategy requires that tests must be performed against Production data in an
isolated test environment before code can be released to production.

How can Universal Containers achieve the requirement?

24 / 200

Universal Containers (UC) has an existing web-based application that a group of employees use on a regular basis. These employees often have Salesforce and the web-based application open and find themselves manually moving the data between both. UC would like the two systems to be integrated so that the employees will see all the data in one screen without the need for manually updating the data.

What integration pattern can help accomplish this requirement?

25 / 200

Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering.

Which integration solution should an architect recommend in order for the service agents to see order history from a B2C Commerce system?

26 / 200

What are three capabilities of Salesforce Lightning Connect?

Choose 3 answers.

27 / 200

A US business-to-consumer (B2C) company is planning to expand to Latin America. They project an initial Latin American customer base of about one million, and a growth rate of around 10% every year for the next 5 years. They anticipate privacy and data protection requirements similar to those in the European Union to come into effect during this time. Their initial analysis indicates that key personal data is stored in the following systems:
1. Legacy mainframe systems that have remained untouched for years and are due to be decommissioned.
2. Salesforce Commerce Cloud Service Cloud, Marketing Cloud, and Community Cloud.
3. The company's CIO tasked the integration architect with ensuring that they can completely delete their Latin American customer's personal data on demand.

Which three requirements should the integration architect consider?

Choose 3 answers

28 / 200

Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has experienced outages that keep service unavailable for several days.

What solution should an architect recommend to handle errors during these types of service outages?

29 / 200

What should an Architect recommend to ensure all integrations to the Northern Trail Outfitters company portal use SSL mutual authentication?

30 / 200

Universal Containers needs to send order details to the ERP system using an Apex callout to a REST API via HTTPS. The client has concerns with the integration's security and insists that such
order details should be transmitted securely.

Which two approaches should be used to ensure secure transmission of data from Salesforce to the ERP's REST API? (Choose 2)

31 / 200

An Architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints.

How is authentication achieved?

32 / 200

A company needs to integrate a legacy on premise application that can only support SOAP API. After the Integration Architect has evaluated the requirements and volume, they determined that the Fire and Forget integration pattern will be most appropriate for sending data from Salesforce to the external application and getting response back in a strongly typed format.

Which integration capabilities should be used to integrate the two systems?

33 / 200

Which two options should be considered to permit automatic retry of failed updates when loading data into Salesforce?

Choose 2 answers

34 / 200

Universal Containers would like to update their accounting system every time an opportunity is changed to Closed-Won their accounting system occasionally is offline for 3-4 hours to support month-end processing, and they would like the integration design to ensure that no transactions are lost during this down time.

Which two integration designs should the architect consider?

Choose 2 answers

35 / 200

Universal Containers acquires several companies and decides to consolidate all customer service systems used by the acquired companies into one Salesforce Service Cloud. They decide to use an ETL to extract service requests from various systems, apply appropriate transformations, and load cases into Salesforce. Different requests captured by different customer service systems could belong to common accounts in Salesforce, so care must be taken to avoid creating duplicate accounts. Which two API options should be considered to load cases into Salesforce that would be safe from record -locking issues? Choose 2 answers

36 / 200

A company needs to integrate a legacy on premise application that can only support SOAP API. After the Integration Architect has evaluated the requirements and volume, they determined that the Fire and Forget integration pattern will be most appropriate for sending data from Salesforce to the external application and getting response back in a strongly typed format.

Which integration capabilities should be used to integrate the two systems?

37 / 200

Northern Trail Outfitters (NTO) has hired an Integration Architect to design the integrations between existing systems and a new instance of Salesforce. NTO has the following requirements:
1. Initial load of 2M Accounts, 5.5M Contacts, 4.3M Opportunities, and 45k Products into the new org.
2. Notification of new and updated Accounts and Contacts needs to be sent to 3 external systems.
3. Expose custom business logic to 5 external applications in a highly secure manner.
4. Schedule nightly automated dataflows, recipes and data syncs.

Which set of APIs are recommended in order to meet the requirements?

38 / 200

Universal Containers would like to send all the closed opportunity records to the back-end legacy order management system. The order management system exposes REST API endpoints.

What is the recommended approach to send the data to the order management system?

39 / 200

Universal Containers wishes to move data between 3 back office systems: ERP, financial and a legacy home-grown shipping system that will be replaced 3 months after integration is scheduled to be complete.

What integration pattern should an architect recommend to ensure minimal throwaway code?

40 / 200

Universal Containers (UC) wants to connect their on-premise ERP system to view Order data in Salesforce.

UC is considering a solution to integrate the on-premise system using Salesforce Connect via OData.

Which three considerations should an Architect keep in mind when recommending use of Salesforce Connect? (Choose 3)

41 / 200

Universal Containers has a custom Visualforce page that makes a callout to an external service to show historical sales data from the warehouse. Due to heavy usage and slow response time of the external web service, Salesforce continues to hit the Apex Concurrent limit. Assuming that external web service response time can't be improved, what changes can be made to the custom Visaualforce page and Apex Controller to avoid hitting the Apex Concurrent limit?

42 / 200

A large consumer goods manufacturer operating in multiple countries is planning to implement Salesforce for their Sales and Support operations globally. They have the following security requirements:
1. Internal users from each country have to be authenticated with their local active directory.
2. Customers can create their own login or use Google login.
3. Partners have to be authenticated through a central system which is to be determined.
4. Internal users will have access to the central ERP with their credentials maintained in the ERP.
5. Additional internal systems will be integrated with Salesforce for Sales and Support business processes.

Which three requirements should the integration architect evaluate while designing the integration needs of this project?

Choose 3 answers

43 / 200

Universal Containers acquiresplanetary shipping and decides to migrate all customer contacts of planetary Shipping into Universal Containers Salesforce org Due to the lack of common unique identifier, they decide that a combination of first name, last name and street address could be used as a key to identify duplicate contacts. These three fields are populated on all contacts in both
the systems.

Which two methods should be considered to load contacts into Universal Containers org and avoid creation of duplicate contacts?

Choose 2 answers

44 / 200

Northern Trail Outfitters (NTO) leverages Sales Cloud for tracking and managing leads, accounts, contacts, and opportunities- Orders and order fulfillment is taken care of by an Order Management System (OMS) in the back-office. When an opportunity has changed it's status to

|Closed/Won| and there are products attached, the details should be passed to the OMS for fulfillment operations.

The callout from Salesforce to the OMS should be synchronous.

What should an Integration Architect do to satisfy these requirements?

45 / 200

Universal Containers wants to gather information from a third-party application to update shipping information for an order inside Salesforce. A salesperson could trigger an update and the user interface would refresh with the current status.

Which are two recommended options for this when utilizing a Remote Process Invocation-Request and Reply pattern? (Choose 2)

46 / 200

UC leverages customer MDM as a source of truth. The requirement is to dedupe and store any account or contact created in MDM before the same is created in Salesforce. This ensures data is clean and not duplicated in Salesforce. During peak season, users experience a |Concurrent Request Limit Exceeded| error.

What is the recommended solution?

47 / 200

Universal Containers has a requirement for all accounts that do NOT qualify for a business extension (Custom field on the account record) for the next month to send a meeting invite to their contacts from the marketing automation system to discuss the next steps. It is estimated there will be approximately 1MilIion contacts per month.

What is the recommended solution?

48 / 200

Universal Containers (UC) is planning to roll out a new Force.com app to a regional business unit. UC has partial copy and a full sandbox available for deployment. UC's Architect has been asked to design an environment strategy for integration testing and performance testing, as well as user acceptance testing.

What is the recommended use of available sandbox types that an Architect should consider?

49 / 200

Universal Containers has built an integration using the SOAP API to load records from a back-office system into Salesforce. The records created in the back-office system must be loaded into Salesforce in almost real time, so a custommodule was written to identify CRUD events in the back-office system and perform sync with Salesforce. UC has several other systems that integrate with Salesforce through the SOAP API using separate integration users.

What is a risk involved with this sort of integration?

50 / 200

Northern Trail Outfitters is seeking to improve the performance and security of outbound integrations from Salesforce to on-premise servers.

What should the Architect consider before recommending a solution?

51 / 200

Customer Support Reps at Universal Containers (UC) work on a Case record in Salesforce while talking to a customer on the phone about a piece of machinery they have purchased from UC.

This machine is a connected device and sends data packets to UC as the customer presses buttons on the machine.

What integration pattern will allow the support Rep to watch their screen and diagnose problems customer is having in near real-time?

52 / 200

Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, Orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce.

NTO wants the data to only persist in the external system.

Which type of Integration should an architect recommend to meet this business requirement?

53 / 200

A conglomerate is designing a Lightning Web Component (LWC) to display transactions aggregated from different sources. Their current system landscape is as follows:
1. Transactions are created at any time through their various on-premise and cloud-based systems.
2. All necessary transactions are replicated to a custom Transaction object in Salesforce. It is updated periodically so it only has a subset of the necessary transactions between updates.
3. Middleware supports publish-subscribe interactions and provides RESTful Enterprise APIs that can retrieve transactions from on-premise and cloud-based systems.

The company wants to address a usability concern regarding incomplete data displayed on the LWC

component. What should the Integration Architect specify so the LWC will be able to display all the required transactions?

54 / 200

The Sales Operations team at Northern Trail Outfitters imports new leads each day. An integrated legacy territory management system assigns territories to leads before Sales team members can work on them. The current integration often experiences latency issues.

Which two recommendations should an Architect make to improve the integration performance?

Choose 2 answers

55 / 200

Universal Containers is building a mobile application that connects to Salesforce for reading and updating data What is the appropriate authentication solution?

56 / 200

Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process.
1. An order is created in Salesforce when the opportunity is closed and won, but the back-end ERP system is the data master for order,
2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, Order Shipped, Order Paid that are within the retention window.

Which two message durability considerations should an Integration Architect make when designing a solution to meet these business requirements?

Choose 2 answers

57 / 200

Universal Containers leverages Sales Cloud as their sales platform. For every opportunity, three back-office systems need to be updated online in parallel under a single transaction, Unit of Work. If an update to one of the systems fails, a rollback is required for all successful updates in the transaction. Each system exposes different Services for the update and Call to the Services may take more than 10 seconds.

Which two options should an Integration Architect introduce to support this requirement? (Choose 2)

58 / 200

Universal learning (UC) is embarked on Salesforce transformation journey, UC will decommission the legacy CRM system and migrate data to Salesforce. The data migration team asked for a recommendation to optimize the performance of the data load to Salesforce.

Which approach should used to meet the requirement?

59 / 200

Universal Containers (UC) sends Order data to an external ERP system via ESB. UC sends an outbound message on update or Order to ESB. Once ESB completes creating the Order in the back-end ERP, it send back the Order with the Order Number from the ERP. During development, UC is experiencing an issue.

When the Order is updated by ESB, it again fires a workflow rule that sends the outbound message again.

Which two recommended steps can be done to prevent this looping issue?

60 / 200

Universal Containers has a SOAP-based integration that runs nightly to update the Product(Product2) object in Salesforce with updated product availability for over 500,000 products.

The source system is a green-screen ERP that must be taken offline to produce nightly production reports, such as the inventory availability report used for this integration. The integration is performing very slowly and does not complete within the allocated four-hour time slot.

What three recommendations might a Technical Architect make to resolve this issue?

Choose 3 answers

61 / 200

Universal containers is building an integration from their employee portal to salesforce Chatter.They would like their employee portal to read and write to the Chatter API on behalf of the employee using the portal.

What is the correct way to authenticate to the chatter API to meet this requirement?

62 / 200

Universal containers decided to use Salesforce sales cloud for their sales processes won Opportunities must be sent to external ERP system for order fulfillment. All the line items must also be sent along with Opportunities. The ERP system supports only SOAP- based messages for receiving orders What limitation of outbound messages might present a problem in this scenario?

63 / 200

Universal Containers (UC) would like to provide near real-time updates on their customer-facing external portal when a Sales Manager approves a new feature that is recommended by a customer. UC has no middleware, and the portal exposes a REST API therefore, UC is considering a custom-built system process to handle the integration.

What is the recommended approach for the custom-built system process to retrieve updates in near real-time?

64 / 200

Universal containers has an integration that runs nightly to update the product(product2) object in Salesforce with updated product availability for over 500,000 products. Occasionally(less than 1 time per month) a product record fails to update due to a data validation issue that cannot be predicted in advance.

How should universal Containers monitor this nightly batch import of data into Salesforce so that any error can be corrected promptly?

65 / 200

Universal Containers would like their end users to be able to periodically import lists of leads into the Salesforce lead object. What tool should an architect recommend to support this?

66 / 200

Northern Trail Outfitters (NTO) is looking to integrate three external systems that run nightly data enrichment processes in Salesforce. NTO has both of the following security and strict auditing requirements:

1. The external systems must follow the principle of least privilege, and
2. The activities of the eternal systems must be available for audit.

What should an Integration Architect recommend as a solution for these integrations?

67 / 200

Universal containers would like to restrict access to Salesforce to only clients on their network Which two mechanisms should an Integration Architect utilize to prevent unauthorized
clients?

Choose 2 answers

68 / 200

Which two approaches should an Integration Architect recommend to allow access to on-premise systems by Salesforce?

Choose 2 answers

69 / 200

A customer of Salesforce has used Platform Events to integrate their Salesforce instance with an external third party Artificial Intelligence (AI) system. The AI system provides a prediction score for each lead that is received by Salesforce. Once the prediction score is received, the lead information is saved to Platform events for other processes. The trigger on the Platform Events is failing once this was rolled out to Production.

What type of monitoring should the Integration Consultant have considered to monitor this integration?

70 / 200

Universal Containers (UC) manages all of their customer information on the Sales Cloud. UC

would like to view real-time order information from their ERP system, and also update the ERP

system with service information from Salesforce that relates to the orders. UC's ERP system supports OData 4.0.

Which two options are recommended to achieve the desired functionality? (Choose 2)

71 / 200

Universal containers has built an integration module to pull customer support tickets out of various systems and push them to salesforce as cases. The integration was implemented using Salesforce SOAP API with batch size 200, and the jobs are scheduled to run every 30 minutes to make sure a job completes before the next job starts.

After going Live, they found that jobs are failing occasionally due to a |Max CPU time exceeded| error thrown from a trigger on the case. Reducing the batch size to 100 would resolve the issue, but the
jobs would then take an average of 35 minutes to run. Which two options should be considered to resolve the issue and make sure a job completes before the next one starts?

Choose 2 answers

72 / 200

Universal Containers is using Sales Could with Order Capture. It has been integrated with an SAP system for Order fulfillment. The SAP system sends the Order status updates to Salesforce on a nightly basis. The SAP system tracks Order status more granularly than required by Salesforce.

Which two options should an Architect recommend to address different statuses in Salesforce and SAP? (Choose 2)

73 / 200

A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:

1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicing and Order fulfillment.
2. A Marketing solution they use for email campaigns.

The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.

Which system should be the System of record for their customers and prospects?

74 / 200

Universal Containers is planning a data migration into Salesforce and must decide whether to use the Bulk API or the SOAP API.

Which three statements are true about the Bulk API and REST API?

Choose 3 answers

75 / 200

A company in a heavily regulated industry requires data in legacy systems to be displayed in Salesforce user interfaces (UIs). They are proficient in their cloud-based ETL (extract, transform, load) tools. They expose APIs built on their on-premise middleware to cloud and on-premise applications.

Which two findings about their current state will allow copies of legacy data in Salesforce?

Choose 2 answers

76 / 200

Universal Containers has a back-end ordering system that restricts access on a per-user basis, it was determined that a |Named Credential| will be used to allow per-user identity type access for all integration with the system. One of the requirements is to have order information sent to the system when the status changes to |Confirmed|.

Which two valid integration scenarios can take advantage of such a security setup? (Choose 2)

77 / 200

What are two considerations to make when performing SOAP callouts from within Apex?

Choose 2 answers

78 / 200

Universal Containers would like to display data from an external system inside of Salesforce, and has chosen not to enable lightning Experience. They do not need the data for any other purposes within Salesforce.

Which approach should an Integration Architect recommend that matches the Salesforce UI?

Choose 2 answers

79 / 200

What is the recommended approach to implement a login authentication call for an inbound integration call to Salesforce?

80 / 200

Universal Containers has Logistics Engineers that observe a near real-time dashboard in Salesforce of shipping containers that are in transit. Without leaving the dashboard, an Engineer can select a container to request an updated status on that container. These requests are handled by a proprietary shipping system that queues the requests to send to each container. Containers are connected devices and check in with the shipping system every 30 seconds to receive any status requests.

What integration pattern or combination of patterns would be needed to connect Salesforce and the shipping system?

81 / 200

Northern Trail Outfitters' ERP is integrated with Salesforce and syncs several million contacts per day. To prevent specific data from syncing, the integration uses a SOQL query filtered by sharing hierarchy.

Which two things should an architect do to improve the performance of the integration?

Choose 2 answers

82 / 200

Universal Containers wishes to validate street addresses in Salesforce against their legacy Accounting system,Which is the system of record. Retrieving an Account record in this system takes
7-12 seconds per query, and the address must be validated as quickly as possible to ensure proper order processing.

What integration pattern should an Architect suggest?

83 / 200

Northern Trail Outfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available.

Which solution is recommended in order to meet the requirement?

84 / 200

Which mechanism should an Integration Architect recommend to make a secure, authenticated connection to a remote system that results in the remote system trusting Salesforce?

85 / 200

What are two benefits of named credentials?

Choose 2 answers

86 / 200

Universal containers utilizes the REST API to update the multiple Salesforce objects in real time based upon changes from their ERP system. They recently started encountering API Limits and have consulted the Integration Architect on possible solutions.

What two possible strategies should the architect consider?

Choose 2 answers

87 / 200

Universal Containers send quotes to customers periodically when the customer contract is near expiration.

Quoting is generated by an external quoting engine. The VP recommends that the quote-generated request should be sent one week prior to the contract expiration. The Quote engine requires the latest account, contact, and contract information from Salesforce to generate the quote.

What is the recommended solution?

88 / 200

Universal Containers (UC) is planning on a production release with a large data volume to be migrated to Salesforce from a back-office system. The incoming data is constantly being updated in the back-office system. UC would like to keep the data synchronized in near real-time in Salesforce.

What is the recommended approach to achieve this?

89 / 200

As part of their customer setup process. Universal containers requires that any address put into Salesforce be validated by the US Postal Service.

The customer must provide their address while they are on the phone with the Universal Containers representative.

What two solutions should a Technical Architect recommend to fulfill this requirement?

Choose 2 answers

90 / 200

Universal Containers has an external ERP that will manage inventory and initiate shipping logistics after an Opportunity is marked |Closed Won| in Salesforce. A |Shipping Number| needs to be written back to the Opportunity to track related records in the ERP. Sales Reps need to move quickly from one Opportunity to the next.

What integration pattern will satisfy the system reqs while maximizing the efficiency of the Sales Reps?

91 / 200

Universal Containers decided to use Salesforce Sales Cloud for their sales processes. Won Opportuinities must be sent to an external source for Order fulfillment. All lint items must also be sent, along with opportunities.

The ERP system has SOAP based web services orders. UC chose to use Apex callouts.

Which two design trade-offs must be taken into account when using Apex callouts to SOAP base web services?

Choose 2 answers

92 / 200

Universal Containers is replacing a home-grown CRM system. Currently, a .Net application runs a batch process to query the CRM system nightly and create a CSV file that is picked up via SFTP and loaded to a SQL database.

What technology should an architect use to minimize custom development when replacing the CRM

system with Salesforce?

93 / 200

What are three capabilities of Salesforce outbound messaging?

Choose 3 answers

94 / 200

Universal Containers is building a managed package to distribute on the AppExchange. As part of the solution they would like to include authentication information (username/password) inside of the package for web service calls made from the package Universal containers web services.

A Salesforce security review has flagged this as a security violation and the architect must decide how best to protect these credentials Which two methods should the architect consider in order to protect these credentials?

Choose 2 answers

95 / 200

Universal containers has an ERP application where all customer orders are stored. There are millions of customer orders stored in the ERP application and a longtime customer may have thousands of individual orders. Additionally, some order informationmay house personally identifiable information that, due to company policy, can only be stored in ERP. Universal Containers would like the five most recent orders displayed on the account page in Salesforce How should an architect design this requirement considering both security and scalability?

96 / 200

Which tool would an architect likely leverage while diagnosing issues with an inbound RESTful integration to Salesforce?

97 / 200

What are two reasons an existing custom field cannot be marked as External ID?

Choose 2 answers

98 / 200

A company's security assessment noted vulnerabilities on the un managed packages in their Salesforce orgs, notably secrets that are easily accessible and in plain text, such as usernames, passwords, and OAuth tokens used in callouts from Salesforce.

Which two persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure?

Choose 2 answers

99 / 200

Universal Containers has a trigger on the Order object to update the parent Acount with the date and time of the last closed Opportunity. An integration that inserts orders for the high-volume customers is failing periodically, with no obvious pattern to the timing of failures.

What could be the cause of this issue ?

100 / 200

Universal containers has a simple co -premise web app that is unauthenticated.

What capability should an integration Architect recommend to make the app accessible from within Salesforce?

101 / 200

An organization needs to integrate Salesforce with an external system and is considering authentication options. The organization already has implemented SAML, using a third-party Identity Provider for integrations between other systems.

Which use case can leverage the existing SAML integration to connect Salesforce with other internal systems?

102 / 200

What are two benefits an Integration Architect should consider when recommending web-to-lead?

Choose 2 answers

103 / 200

Universal Containers would like to ensure that the server and client-side app's identity is mutually authenticated for all integrations.

Which two of the integration patterns below support such authentication? (Choose 2)

104 / 200

Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales Representatives serve all NTO customers globally and need to select between valid service(s) for the customer's country and request shipping estimates from that service.

Which two solutions should an architect propose?

Choose 2 answers

105 / 200

Universal Containers is implementing Salesforce, including a new business process for order management. All Opportunities that reach the Close -Won stage need to be sent to an order management system. When this Opportunity is marked as Complete, a record must be created in their billing system. After the bill is processed, their billing system will be marked as Paid. Each status change from each system must be reflected in Salesforce so call center agents can answer questions about the status of a customer order. All system administrators have agreed to use recent Production data to seed their test systems. What types of sandbox should an Architect recommend end-to-end testing occur in? Choose 2 answers

106 / 200

An Integration Architect has built a solution using REST API, updating Account, Contact, and other related information. The data volumes have increased, resulting in higher API calls consumed, and some days the limits are exceeded. A decision was made to decrease the number of API calls using bulk updates. The customer prefers to continue using REST API to avoid architecture changes.

Which REST API composite resources should the Integration Architect use to allow up to 200 records
in one API call?

107 / 200

The director of customer service at Northern Trail Outfitters (NTO) wants to capture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events that are of interest are: A customer has initiated a product exchange via a Case A customer service rep clicks on the

|Authorize Exchange Product| menu item on the Case A customer has initiated a subscription cancellation via a Case A customer service rep clicks on the |Initiate Refund| menu item on the Case Which two solutions will meet these business requirements?

Choose 2 answers

108 / 200

Universal Containers' Customer Service Managers wants to be automatically notified when a Customer Service Representative successfully closes a case What is the recommended approach for the Service Manager to be notified in the Salesforce user interface without having to refresh the screen?

109 / 200

Universal containers(UC) leverages the standard opportunity and opportunity product objects
to manage their orders in Salesforce. When a deal is closed, all opportunity information, including products and billing contacts, must be send to their ERP application for order fulfillment. As UC has an |express shipping| guarantee, leadership would like order information sent to ERP as quickly as possible after the deal is closed?

How should an Architect fulfill this requirement?

110 / 200

What is the first thing an Integration Architect should validate if a callout from a Lightning Web Component to an external endpoint is failing?