ADM 211: Data Management

Field Types   Auto Number Automatically assigns a unique number to each record. The maximum length of any auto-number field is 30 characters, 20 of which are reserved for prefix or suffix text. Not available for external objects. Checkbox Allows users to check a...

ADM 211: Service Cloud Applications

  Entitlements: Entitlement management lets you create, maintain, track, specify and enforce service levels for your customers and help you determine which customers are eligible for support. Only organizations with the Service Cloud can create, enable and update...

ADM 211: Sales Cloud Applications

Territory Management:  A territory is a flexible collection of accounts and users where the users have at least read access to accounts, regardless of who owns the acocunt. 1. Not enabled by default 2. Only available with Customizable Forecasts 3. A user can be part...

ADM 211: Auditing and Monitoring

New Concepts Delegated Administration Delegated administration is useful when you want to allow a user to have administrative privileges for only a subset of your organization. A delegated administrator may: Create and edit users in specified roles and all subordinate...

ADM 211: Security and Access

Review Organization Wide Defaults Organization Wide defaults allow you to specify the default level of access available for objects. When setting your Organization wide defaults, lock your data to the most restrictive level. Settings Available: Public Read/Write...