ADM 201: Security and Access

Five objectives with questions around 15% of the Salesforce administrator exam: Exam Objective: Explain the various organization security options. Object is a category of information, for example (position, candidate), record is a single instance of an object. Profile...

ADM 201: Global User Interface

One objective with questions around 1% of the Salesforce administrator exam: Exam Objective: Distinguish between and identify the implications of the various user interface features that an administrator controls. Enable Collapsible Sections – Call center users are...

ADM 201: User Setup

Two objectives with questions around 9% of the Salesforce administrator exam: Identify the steps to set up and maintain a user Given a scenario, troubleshoot common user access and visibility issues Important Salesforce.com rules for maintaining Users, roles,...

ADM 201: Organization Setup

One objective with questions around 1% of the Salesforce administrator exam: Step 1: Prepare One of the best investments you can make in your Salesforce CRM success is to have a clear plan. Just as you wouldn’t build a house without a blueprint, you don’t want to...