DEV 401: Data Management

Record Ownership:  Owners have full access to their own records which is a single row of information if we were to compare to a spreadsheet. Child records in the master-detail relationship do not have an owner as ownership is inherited from the parent. In order to...

DEV 401: Business Logic

Custom Formula Fields:  Used to build business specific calculations using simple wizards and formulas. Can reference: Standard Custom Other Formula Fields Fields on Related Objects Cross Object Formulas: Can be created for objects linked by either Master-Detail or...

DEV 401: User Interface

Available Customization: Custom Logo – Can be GIF or JPG should be less than 20KB Custom Landing Page – Any tab can be selected as a Default Landing Tab Custom Tabs: Custom Object Tab: can be used to display the data of any custom object Web Tabs: display...

DEV 401: Data Model

When looking at the Data Model it is important to understand what Salesforce considers to be an Object. Object:  An object is analogous to a table that contains the data. However, it is important to understand an Object is more abstract that just a database table....

DEV 401: Overview of the Force.com Platform

What are the benefits of the Force.com platform, and what is its relationship to cloud computing? It enables you to configure and customize the Sales Cloud, Service Cloud, and Chatter. It provides point-and-click interface for many customizations. It includes workflow...

DEV 401: Application Design

Licenses: Every user must have a license, licenses determine access levels. Feature licenses can be purchased for additional features. Salesforce License: Full access to the standard CRM, Force.com AppExchange apps, Standard or custom apps Salesforce Platform...

ADM 201: AppExchange

One objective with questions around 2% of the Salesforce administrator exam: Exam Objective: Identify use cases for AppExchange applications The AppExchange is a Web directory where apps built on the Force.com platform are available to salesforce.com customers to...

ADM 201: Desktop and Mobile Administration

Two objectives with questions around 2% of the Salesforce administrator exam: Exam Objective: Describe the capabilities of Mobile Lite Mobile Lite is a free, restricted version of Salesforce Mobile that is available to any Salesforce user who doesn’t have a mobile...

ADM 201: Workflow Automation

Four objectives with questions around 7% of the Salesforce administrator exam: Exam Objective: Describe when workflow rules are evaluated Only when a record is created: Evaluate the rule criteria each time a record is created. If the rule criteria is met, run the...

ADM 201: Reports and Dashboards

Four objectives with questions around 13% of the Salesforce administrator exam: Exam Objective: Describe the options available when creating or customizing a report Only: User permission: Manage Public Reports are able to delete reports from the report folders even if...
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